PRIVACY POLICY

Effective Date: January 5, 2026

At The Dali Tails, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit forms, or book services through our scheduling platforms.

Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Home address

  • Dog information (name, breed, age, care needs)

  • Scheduling details and service preferences

  • Payment-related information (processed securely by third parties)

We collect only the information necessary to provide our services.

How We Collect Information

Information is collected when you:

Submit a form on our website

  • Book services through Squarespace Scheduling or similar platforms

  • Contact us by email or phone

  • Communicate with us regarding services

How We Use Your Information

Your information is used to:

  • Schedule and manage dog walking and dog sitting services

  • Communicate regarding bookings, updates, or changes

  • Assign walkers or sitters

  • Maintain client records

  • Ensure the safety and proper care of your dog

  • Comply with legal and operational requirements

We do not sell or rent your personal information.

Third-Party Services

We use trusted third-party platforms to operate our business, including:

  • Squarespace (website hosting and forms)

  • Squarespace Scheduling / Acuity (booking and scheduling)

  • Payment processors such as Stripe or Square

These providers may collect and process information as required to perform their services. We do not control their privacy practices and encourage you to review their policies directly.

Sharing of Information

Information may be shared only with:

  • Assigned Dali Tails walkers or sitters (as needed to provide care)

  • Third-party service providers supporting our operations

  • Legal authorities if required by law

All team members are required to handle client information with discretion and professionalism.

Data Security

We take reasonable administrative and technical steps to protect your information. Access to personal data is limited to individuals who need it to perform their duties.

However, no system can be guaranteed to be 100% secure.

Your Rights (U.S. Compliance)

Depending on your state of residence, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal obligations)

Requests may be submitted using the contact details below.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Information

The Dali Tails
thedalitails@gmail.com